News.
News, events and insights from the world of BIT Informatica: hospitality, compliance, Zoho and IT security. Articles are published in Italian.
Operating lease or purchase: CAPEX, OPEX and technology that ages before it is depreciated
"We'd rather buy it, so it goes down as CAPEX." Fair enough. But depreciation assumes the asset keeps its value for the whole term, and computers have stopped doing that. What Italian accounting standards say, what happens to machines that are fully depreciated but still in use, and three technical reasons why a monthly fee can be worth more than a purchase. No tax advice: that belongs to your accountant.
Read the article →07 September 2026Technostress: wellbeing at work starts with the tools
Customer experience gets budget and measurement. The experience of the people working inside the company gets almost none. That gap is where the difference lies between wellbeing made of initiatives and wellbeing made of tools that work: what Italian law actually says, what the European figures show, and where to start.
Read the article →31 August 2026Italy’s digital waste form: from 15 September, paper is no longer an alternative
If you own property or run a business in Italy, this Italian deadline is yours too. On 15 September 2026 the waste identification form can no longer be issued on paper, and penalties on transmitting data to RENTRI begin to apply. Who is covered, who is exempt by law, and why it pays to move now rather than as the deadline closes in.
Read the article →24 August 2026Your direct booking channel is live. Why it still loses to the OTAs
Almost every property now sells directly from its own site. Far fewer see that channel grow. The reasons are rarely about design: they sit in the systems behind the booking button.
Read the article →17 August 2026Hotel software costs: why you pay all year for licences you use for half
Seasonal staffing doubles in summer, but software licences are billed twelve months a year. Where the waste hides in a hotel, and the audit worth running before the next renewal.
Read the article →10 August 2026AI-driven ransomware has arrived. What it changes for an SME (and what it doesn’t)
In July 2026, the first "agentic" ransomware: an AI ran the whole attack on its own, from the break-in to the ransom demand. What it really means for an SME, and which defences still work.
Read the article →05 August 2026Travellers ask ChatGPT which hotel. The big chains have already moved.
More and more guests don't open Google to choose where to stay: they ask an AI assistant, which recommends only a few properties, the ones it can understand. What it means for a hotel, and what you can do today to be among the few named.
Read the article →03 August 2026AI agents in the SME back office: where to actually start
AI agents are moving into business software. But the value doesn't come from "switching on" AI: it comes from choosing the right processes and governing them. How we see it, for an SME or a hotel.
Read the article →27 July 2026Windows 10: from November the bill doubles, what to do with your PC fleet
Companies still running Windows 10 after end of support pay for security updates through the ESU programme. From November 2026 that price doubles, and it's the second of three yearly doublings. Meanwhile there's a rumour that Windows 10 is free in Europe: true for private users, false for businesses. Here are the real numbers and how to decide on your PC fleet before the deadline decides for you.
Read the article →19 July 2026Google Workspace and desktop Office: where it actually breaks
Many companies use Google Workspace for email but keep working in desktop Word and Excel. Almost nobody chooses this setup; they drift into it. And the bill arrives as files that won't save, duplicate versions to reconcile and hours lost. On Mac the supported ground narrows even sooner. Here is what both vendors' official documentation says, and how to actually decide.
Read the article →13 July 2026Data migration: why importing all your history into a new CRM is a mistake
When a company adopts a new CRM or BI platform, the temptation is to bring the entire history along. But importing old, inconsistent data is one of the fastest ways to make the project fail. How far to go, and how to start from a clean core without throwing away the history that matters.
Read the article →06 July 2026AI Act: from 2 August 2026, AI users must disclose it
From 2 August 2026 the AI Act transparency obligations take effect: chatbots, generated content and deepfakes must be disclosed to users. Here is what really changes for companies and hospitality businesses, and how to prepare without giving up artificial intelligence.
Read the article →24 June 2026Progressive Web Apps (PWA) or native apps: which is right for your business?
PWA or native apps for iOS and Android? Differences, real costs and when to choose one or the other. The BIT perspective for SMEs and hospitality businesses.
Read the article →17 June 2026AI in hotels in 2026: from chatbot to operational backbone
In 2026 AI in hotels becomes an operational backbone: PMS, revenue and guest experience. What a property really needs and how to integrate it.
Read the article →07 June 2026Italian Zoho CRM Workshop 2026: the news we bring to our clients
BIT took part in the first edition of the Zoho CRM Workshop in Milan. Here are the concrete takeaways on agentic AI, Cadences and customer lifecycle automation that we are already applying.
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