NinjaOne · RMM & Endpoint Management

NinjaOne. The IT management that works while you sleep.

A cloud-native RMM platform for the remote monitoring and management of all your company’s endpoints. A single console to see, control and protect every device on your network, with intelligent automation and autonomous patching. BIT Informatica supports you with implementation, configuration and ongoing management.

Why choose NinjaOne
🏆

Leader, Gartner® Magic Quadrant™ 2026

Recognised among the global leaders for endpoint management.

#1 on G2 in RMM, Patch & Endpoint

Winter 2026: first place in 4 consecutive categories.

Up and running in under 30 days

Silent agent deployment, no infrastructure to set up.

🔒

FedRAMP, SOC 2, ISO 27001

The world’s most rigorous enterprise security standards.

01The context

Managing scattered endpoints with different tools doesn’t scale.

Every unmonitored device is a potential vulnerability. Every missing patch is a risk. Every separate tool is time taken away from productivity. Companies that manage IT with fragmented tools pay in security, efficiency and hidden costs.

💻

Outdated, vulnerable endpoints

Missing patches, obsolete software and misconfigurations are the leading cause of company security incidents.

👀

No real-time visibility

Without centralised monitoring, problems are only discovered when the user complains — often too late.

🛠

Too many tools, no integration

RMM, backup, antivirus, help desk: managing them separately multiplies costs and destroys operational efficiency.

Slow, costly manual interventions

Every problem requires disorganised remote connections, improvised scripts and unacceptable resolution times.

02NinjaOne in numbers
30’
To fully patch a network (previously: 72 hours)
30×
Faster remote access
50%
More operational efficiency
<30d
Team operational from purchase
17K+
Customers worldwide
03How it works

From installation to total control: all in a single platform.

NinjaOne installs in minutes and is immediately operational. Zero infrastructure, zero setup complexity.

1

Agent deployment

The lightweight agent is installed silently on all Windows, Mac and Linux endpoints in a few minutes.

2

Monitoring

Real-time visibility of every device: status, performance, installed software, vulnerabilities and automatic alerts.

3

Automation

Scripts and policies apply automatically to the whole fleet. Patches, configurations and remediation with no manual intervention.

4

AI patching

Patch Intelligence autonomously identifies, tests and deploys critical updates, reducing the attack surface.

5

Remote support

One-click remote connection to any endpoint, with a secure cross-OS session and built-in troubleshooting tools.

🖥Designed for IT teams

One console. All devices. Zero silos.

NinjaOne removes the need to switch between tools. Monitoring, patching, backup, remote access, ticketing and documentation live in a single intuitive interface. Your team works faster, with more context and fewer errors.

04Key features

Everything you need to manage company IT.

A complete platform for MSPs and internal IT teams, constantly updated and certified to the highest security standards.

🖥

RMM — Remote Monitoring & Management

Proactive monitoring of all endpoints with real-time alerts, threshold-based automation and automatic remediation.

🧩

Autonomous patch management

Patch Intelligence AI identifies vulnerabilities, tests updates and deploys them automatically — without disrupting productivity.

💻

Unified endpoint management

Complete visibility and control over Windows, macOS, Linux and mobile devices from a single centralised console.

💾

Endpoint and SaaS backup

Data protection on endpoints, physical and virtual servers, with native support for Microsoft 365 and Google Workspace.

🖱

One-click remote control

A secure connection to any endpoint in seconds, with cross-OS support and built-in diagnostics. 30 times faster.

📱

MDM — Mobile Device Management

Management and protection of Android and Apple devices with quick enrolment, centralised policies and real-time visibility.

🎫

Ticketing & Service Desk

Contextual ticketing with integrated endpoint data, automation and configurable SLAs to reduce resolution times.

📚

IT documentation

A centralised knowledge base linked to endpoints. Procedures, configurations and credentials always accessible in the right context.

🔗

Enterprise integrations

Native connectors with CrowdStrike, SentinelOne, Microsoft Intune, ServiceNow and over 200 tools in your IT stack.

05Who it’s for

For those who manage endpoints and want no surprises.

NinjaOne is the choice of MSPs, internal IT teams and companies of every size that want total visibility and proactive control of their IT infrastructure.

Internal IT teams (20-500 employees)

Companies wanting to move from reactive management to a proactive approach, reducing downtime and operating costs.

MSPs — Managed Service Providers

Managed-service providers supporting multiple clients who need a scalable, multi-tenant and profitable platform.

Hotels and accommodation

Hospitality environments with endpoints spread across departments: front desk, F&B, POS, kiosks, staff devices.

Companies with remote workers

Businesses with a distributed workforce that need visibility and control over endpoints outside the corporate network.

Regulated sectors

Healthcare, PA, financial services: contexts where regulatory compliance and endpoint security are non-negotiable requirements.

Growing companies

Organisations scaling their fleet that want a platform that grows with them without expanding the IT team.

06BIT Informatica & NinjaOne

We implement it. We manage it together.

BIT implements and manages NinjaOne with years of experience running IT infrastructure for businesses and hotels. We don’t resell a box: we configure the platform around your processes, train your team and stay operational alongside you after go-live.

Implementation and guided onboarding

Agent deployment on all endpoints, configuration of policies, alerts and automations tailored to your business.

Integration with your existing stack

NinjaOne connects to your current tools: antivirus, backup, PSA, Active Directory. No traumatic migration.

IT team training

Hands-on sessions to make your team self-sufficient on the platform, from daily operations to emergency management.

Monitoring as a Service

If you prefer a fully managed approach, BIT monitors your infrastructure and handles patching, alerts and interventions on an outsourced basis.

🏆NinjaOne — Leader, Gartner MQ 2026

Want to see NinjaOne in action?

We arrange a live demo on your infrastructure: we show you how NinjaOne monitors, patches and manages your endpoints in real time — with your data, not lab data.

For information and pricing