Zoho Forms
No-code form builder to collect data, requests and approvals. Every submission can trigger an automatic workflow across the Zoho ecosystem.
A form that does much more than collect data
Zoho Forms doesn’t just receive submissions: it turns them into CRM records, support tickets, project tasks or automatic notifications.
Drag & drop builder
Build complex forms with conditional fields, skip logic and automatic calculations without writing code.
Zoho ecosystem integration
Every submission automatically creates a lead in CRM, a ticket in Desk or a task in Projects.
PDF generation
Automatically generate a custom PDF from the submitted data. Useful for orders, internal forms and contracts.
Approval workflow
Forms with multi-level approval steps. Ideal for purchase requests, leave, access and supplier onboarding.
Mobile-ready
Mobile-optimised forms. Offline completion with automatic sync when the connection returns.
Response analytics
Dashboards on submissions: completion rate, drop-off by field, traffic sources and trends over time.
Forms that automate business processes
A form on its own collects data. A form configured by BIT triggers workflows, updates the CRM and notifies the right people at the right moment.
Flow design
We map the process the form has to handle and build the automation logic that follows the submission.
CRM and Desk integration
We connect forms to their destination systems: CRM for leads and customers, Desk for support requests, People for HR.
Website embedding
We embed the forms in your WordPress site or company portals with graphic customisation that matches your brand.
Any business process that starts with a form can be automated
From customer request to internal approval: BIT builds the forms and flows that make them productive.