IT Outsourcing.
Your IT department, run by us. Stable infrastructure, fast support and predictable costs: so you can focus on your business.
All the IT services your company needs, in a single contract.
We manage your organisation’s entire IT infrastructure: from the workstation to the servers, from the network to security. One point of contact, one clear contract.
Help desk and remote support
Timely technical support by phone, email and remote desktop. Tracked tickets, defined SLAs, problems solved with no waiting.
Server and infrastructure management
Administration of physical and virtual servers, updates, security patches and performance optimisation.
Monitoring and security
Proactive control of network, endpoints and system logs. Anomaly detection, managed antivirus and incident response.
Backup and disaster recovery
Planning, execution and periodic verification of backups. Tested recovery procedures to guarantee operational continuity.
Network and connectivity management
Configuration and maintenance of switches, access points, firewalls and VPNs. Secure, reliable networking for every environment.
Workstation management
Provisioning, updating and maintenance of PCs, laptops and peripherals, also available on operational leasing for a monthly fee. Support for internal users with guaranteed response times.
The IT partner that knows your sector.
Over 10 years of experience with SMEs and hospitality businesses have taught us that every organisation has different needs. We don’t sell standard packages: we build long-term relationships.
Years of experience
Active since 2015, we work with hotels, restaurants and local SMEs. We know their infrastructures and their needs.
A single point of contact
One number to call for any IT problem. No bouncing between different suppliers.
Response time
SLAs defined by priority. Critical interventions are handled within hours, not days.
Predictable costs
A flat monthly fee, no surprises. Plan your IT budget with certainty.
Getting started is simple.
We bring your infrastructure under our management in an orderly way, with no disruption to operations.
Infrastructure analysis
A complete inventory of hardware, software, network and active services. We identify critical points and opportunities for improvement.
Proposal and contract
A tailored service plan with SLAs, scope of work and a clear monthly fee. Zero surprises.
Onboarding and handover
We install the monitoring and remote-management tools. We train your users on the support channels.
Ongoing management
From that point your IT is in our hands: monitoring, updates, tickets and monthly reporting.
IT outsourcing: the questions we hear most.
What does the contract cover?
The whole IT infrastructure under one contract: help desk and remote support, physical and virtual server management, network and endpoint monitoring, backup and disaster recovery, network and connectivity management, and workstation management. One point of contact instead of several suppliers passing the problem between them.
How quickly do you respond when something stops working?
SLAs are set by priority: critical incidents are handled within hours, not days. Monitoring runs around the clock, so many faults are seen and fixed before anyone in the business notices them.
How does pricing work?
A flat monthly fee, so the IT budget becomes predictable and does not depend on how many things break in a given month. The amount is set after we look at the infrastructure: we do not sell standard packages, so the quote follows the assessment rather than preceding it.
Who handles backups, and how do you know they work?
We plan them, run them and verify them regularly, with tested restore procedures. This is the part almost everyone neglects: a backup that has never been restored as a test is not yet a backup, it is a hope.
Do you manage the workstations too?
Yes: provisioning, updates and maintenance of desktops, laptops and peripherals, with support for internal users and guaranteed response times. The same devices are also available on operational leasing for a monthly fee.
Let’s talk about your infrastructure.
A free preliminary consultation to understand your needs and propose the most suitable solution. No obligation.