Managed IT services

IT Outsourcing.

Your IT department, run by us. Stable infrastructure, fast support and predictable costs: so you can focus on your business.

Dedicated help desk 24/7 monitoring Fast response Flexible contract
01What we offer

All the IT services your company needs, in a single contract.

We manage your organisation’s entire IT infrastructure: from the workstation to the servers, from the network to security. One point of contact, one clear contract.

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Help desk and remote support

Timely technical support by phone, email and remote desktop. Tracked tickets, defined SLAs, problems solved with no waiting.

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Server and infrastructure management

Administration of physical and virtual servers, updates, security patches and performance optimisation.

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Monitoring and security

Proactive control of network, endpoints and system logs. Anomaly detection, managed antivirus and incident response.

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Backup and disaster recovery

Planning, execution and periodic verification of backups. Tested recovery procedures to guarantee operational continuity.

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Network and connectivity management

Configuration and maintenance of switches, access points, firewalls and VPNs. Secure, reliable networking for every environment.

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Workstation management

Provisioning, updating and maintenance of PCs, laptops and peripherals. Support for internal users with guaranteed response times.

02Why choose BIT

The IT partner that knows your sector.

Over 10 years of experience with SMEs and hospitality businesses have taught us that every organisation has different needs. We don’t sell standard packages: we build long-term relationships.

10+

Years of experience

Active since 2015, we work with hotels, restaurants and local SMEs. We know their infrastructures and their needs.

1

A single point of contact

One number to call for any IT problem. No bouncing between different suppliers.

<4h

Response time

SLAs defined by priority. Critical interventions are handled within hours, not days.

Flat

Predictable costs

A flat monthly fee, no surprises. Plan your IT budget with certainty.

03How it works

Getting started is simple.

We bring your infrastructure under our management in an orderly way, with no disruption to operations.

1

Infrastructure analysis

A complete inventory of hardware, software, network and active services. We identify critical points and opportunities for improvement.

2

Proposal and contract

A tailored service plan with SLAs, scope of work and a clear monthly fee. Zero surprises.

3

Onboarding and handover

We install the monitoring and remote-management tools. We train your users on the support channels.

4

Ongoing management

From that point your IT is in our hands: monitoring, updates, tickets and monthly reporting.

Let’s talk about your infrastructure.

A free preliminary consultation to understand your needs and propose the most suitable solution. No obligation.

Contact us now →