SuitePad. The in-room tablet that makes your property talk (and sell).
SuitePad replaces the room phone and the paper directory with a tablet that becomes the hub of your services: room service, breakfast and spa bookings, TV control, targeted offers and real-time feedback. More in-house revenue, fewer calls to reception, a modern experience for the guest. BIT Informatica brings SuitePad to your property as a reseller and takes care of the part where it makes the difference: network, installation and management.
+78% breakfast revenue
Average increase recorded within the first month of use.
A single in-room device
Replaces the phone, the paper directory and the TV remote.
800+ hotels, 70,000+ rooms
A proven solution used every day across Europe.
Success-based model
No hardware cost: you pay based on the results generated.
In the room, the guest looks for everything on one screen.
The paper directory goes unread, the room phone stays silent and information about services gets lost. Meanwhile breakfasts, spa, late checkout and experiences go unsold, and problems only surface in the public review, when it’s too late to fix them.
Obsolete paper directory
Expensive to reprint, always out of date and rarely consulted by guests.
Unused room phone
A device nobody uses anymore, yet still costs money and takes up space.
Untapped in-house revenue
Room service, spa, breakfasts and experiences have no direct in-room sales channel.
Feedback discovered too late
Without an internal channel, dissatisfaction lands straight in the online review.
From the in-room tablet to measured revenue.
SuitePad installs on the property’s network and immediately becomes the digital point of contact with the guest, with no extra load on staff.
Installation
BIT sets up the Wi-Fi network and places the tablets in the rooms, already configured and branded.
Service digitisation
The property guide, menus, services and offers are loaded and stay easy to update at any time.
Guests use it independently
They book, order, control the TV and find every piece of information without calling reception.
Sales and feedback
Targeted offers at the right moment and real-time surveys turn the tablet into a revenue channel.
All the property’s services in a single device.
A tablet in every room that combines communication, sales and entertainment, integrated with your existing systems.
Integrated room phone
Replaces the traditional handset with VoIP telephony and TV control from the same tablet.
Digital property guide
Information, services and rules always up to date, viewable by the guest in a few taps.
Room service and orders
Visual menus to order food and in-room services, with requests going straight to staff.
Stay Manager
Booking of breakfast, spa and experiences with reminders and targeted push notifications.
Guest Journey Push
Offers presented at the optimal moment of the stay, based on the guest’s current phase.
SuitePad AI
An assistant that answers guest questions around the clock, without tying up staff.
Quick Feedback
Fast emoji surveys with real-time alerts: catch dissatisfaction before the review.
Green Option
Guests can skip daily cleaning: lower housekeeping costs and a sustainable choice.
TV and entertainment control
The tablet governs the TV and content, for a coherent, modern in-room experience.
For properties that want to sell and serve better in the room.
SuitePad performs best where there are ancillary services to promote and a premium experience to keep consistent.
4 and 5-star hotels
Properties that want a modern in-room service and an always-on upselling channel.
Resorts and wellness properties
Businesses with spa, dining and experiences to promote directly to the guest.
Business and city hotels
High turnover and independent guests who appreciate instant information and fewer trips to reception.
Hotels with in-house dining
Breakfasts, room service and restaurant that become measurable revenue straight from the tablet.
Hotel groups and chains
Consistent experience standards across multiple properties, with centrally managed content and offers.
Cost-conscious properties
Those who want to cut printing, telephony and reception calls with a single results-based tool.
We bring it in. And we add the network that makes it work.
We propose and implement SuitePad as resellers, through our partner. We make the difference where SuitePad needs solid foundations: the network infrastructure. A tablet in every room only works with well-designed Wi-Fi, and that’s exactly our craft in hospitality.
Network and Wi-Fi coverage
We design and build connectivity that supports dozens of always-connected tablets, room by room.
Supply and installation
We handle devices, configuration and deployment, with the property operational from day one.
Integration with your systems
We connect SuitePad to the PMS and existing services so orders and data don’t stay isolated.
Management and support
We remain your local technical point of contact for updates, optimisations and ongoing assistance.
Want to see SuitePad in a real room?
We arrange a demo based on your property: we show you how the tablet handles services, upselling and feedback, and how we integrate it with your network and your PMS.